Privacy Policy

1. Introduction

Wingu9 Farm AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use the Wingu9 mobile application and website (the "Service").

2. Information We Collect

We collect the following types of information to provide and improve the Service:

• Account Information: When you create an account, we collect your email address, name, and phone number (if provided).
• Farm Profile Data: Information you provide about your farm, including location (county/town), crop types, farm size, and irrigation methods.
• Usage Data: App interactions, feature usage, and diagnostic data to help us improve performance and user experience.
• Device Information: Device type, operating system version, and unique device identifiers for analytics and troubleshooting.
• Voice Data: Voice queries you submit to Farm AI are processed to generate responses. Voice recordings are not retained after processing.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide personalized farming advice and weather forecasts
• To generate location-specific crop recommendations and market prices
• To send relevant alerts (weather warnings, spray advisories, planting reminders)
• To improve our AI models and service quality
• To communicate with you about your account or service updates
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating the Service (e.g., cloud hosting, analytics) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect our rights, users, or the public.
• Aggregated Data: Anonymized, aggregated data may be shared for agricultural research or market insights.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest. Access to personal information is restricted to authorized personnel only. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@wingu9.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for data processing (where applicable)
• Export your data in a portable format

To exercise these rights, please contact us at privacy@wingu9.com.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@wingu9.com